"Every year since our conversion to SoftPro, we have used the consulting services for week-long sessions to review our use of SoftPro and modify either the software or our workflows. The week-long consulting engagement is our best annual investment to keep up with the changing technology marketplace and to identify the best practices being used by other title companies. SoftPro is like a Ferrari. It’s a shiny car with a lot of power and features. If you can’t get it out of first gear, you’ll never enjoy the true benefits of ownership. The consultancy services of SoftPro will help you get the maximum value out of the software and help you deal with the changing technology in our business."
Title Partners Agency, LLC
"Our consultant Angel came in and spent time with us on an individual basis before making recommendations. The automation she set up has been great! It makes the Workflow through Checklist Tasks and Requested Tasks run in a logical order AUTOMATICALLY! Angel has kept in touch with us and has been available to answer questions and troubleshoot even weeks after her visit. Her knowledge and expertise has been invaluable, and her excitement about helping us implement a logical workflow was contagious."
Beck, Owen, & Murray
"I can’t thank you enough for the on-site (and off-site) work that you did to help us successfully navigate our system and processes as we transitioned from the examination to full service model in Florida. Your industry and system skills were critical as we looked to maximize system functionality and operational best practices. Far from being a business consultant you are a business partner, who will continue to help us optimize our use of SoftPro while balancing operational needs."
Inspired Title Services, LLC
"SoftPro Reconciliation services provide us with ALTA Best Practices compliance and allow our staff to focus on title production rather than accounting functions."
Cornerstone Title Groupe LLC
"SoftPro Reconciliation services give me peace of mind knowing that I have accurate, timely service with any question/issue I may have."
Bridgforth & Buntin, PLLC
"By using SoftPro Reconciliation services, I get more to time for other tasks and it also keeps us CFPB compliant."
The Coley Law Firm, PLLC
"Having a third party come in and the reconciliation is a great relief to our staff. Daily reconciliations are what I appreciate most about SoftPro and allow us to stay on top of any problems that are occurring."
I like the fact that a third party is doing the reconciliation and will inform me of anything that might look wrong/out of place, unusual, etc.
Legends Title Services
"The daily reconciliation report is critical. I need to know that all funds have been deposited and what hasn't been cashed. Also, my underwriter audits are a breeze! They love the reports."
Shield Title Agency, Inc.
"Without the reconciliation service and the incredible efficiency of the SoftPro staff, I am embarrassed to say that our account would likely be neglected."
Valerie Ann Votto, LLC
"We’ve been with SoftPro since 2004 starting with the Enterprise version and moved to Select in 2013. The reason we chose SoftPro was its flexibility, integration and reporting capabilities, tasking, worklists, workflow, formulas, automation, and the list goes on. The process is integrated into the tool when you use SoftPro. It is easy to work with a company that you feel shares your values. We believe that SoftPro is committed to service excellence, and they have always been there for us. If you ask for help and they are unable to give you exactly what you want, they offer acceptable alternatives. They know their product and the industry and are a committed and valuable resource."
“I absolutely love SoftPro and its merging capabilities. It is by far the best title software I have ever used over my 30 years of experience. Especially now that 360 has been integrated into the system to easily merge the jackets and CPLs.”
Keable & Brown, PA
“SoftPro is the best closing software program. It is easy to use, efficient and always up-to- date with the latest rules and regulations. Help is always available, professional, knowledgeable, and quick. We also love all the features and services we can access through SoftPro 360 – from e-recording, shipping, discharge tracking, and title jackets.”
Robert B. Gregory, Esq./Damariscotta Region Title Company
“We have been using SoftPro for over 16 years and we love all of the functions of it! I have always been most impressed with their customer service – they are always helpful, understanding and prompt at helping us out with anything. I love the product, but the customer service is the icing on the cake!”
“If I have any questions, I am able to make contact by phone and speak to a rep or by internet and quickly receive a ticket number for the next available Analyst. When they call back they are extremely pleasant and very knowledgeable. If it is something that is not easily fixed, they have the ability to remote in and correct the problem we are experiencing. Great to know that there is intervention only a click away.”
Abstract & Title Guaranty Company
“I love SoftPro customer service. They are very knowledgeable and efficient. If they don’t know the answer they will find someone who does and stay on the line with you. It is by far the best customer service from any vendor that I have ever used.”
Williams & Hulst, LLC
“SoftPro Support may be the most consistent and knowledgeable support group I’ve dealt with for technical issues. They are quick to reply, easy to communicate with, and unlike most support groups I’ve had to deal with, I’ve never come away from a call with a technician thinking “he must be the new guy.” My title and closing people report the same high levels of satisfaction for production support, so we always feel that the SoftPro team is right there with us.”
Monarch Title Companies
“SoftPro’s software is easy to use and new staff members have been able to quickly adapt to the software. The staff members in Technical Support and on the Reconciliation Team have been exceptional to work with, always helpful and very thorough!”
“Since upgrading to SoftPro, our efficiencies have improved to the point of now having 3 full-time paralegals and a full-time assistant supporting one attorney. Even better, the Trust Reconciliation Service is the best money I’ve ever spent! My trust reconciler checks my accounts daily, 3-way reconciliation monthly…I have no concerns! Upgrading to SoftPro was simply the best investment I’ve ever made in my business.”
Law Office of Craig S. Johannesmeyer, PLLC
“SoftPro’s daily backup system team rebuilt our entire server after we suffered a catastrophic failure. Our small law office did not miss a beat thanks to SoftPro and their daily backup folks.”
John A. Pagliarini, Jr., Esq.
Attorney at Law
“I love that SoftPro is so customer friendly. If I am out at a closing and need a change to a document, I could have anyone go into the file and very easily walk them through changing and emailing the replacement to me in only moments! It makes closings out of the office very worry-free. I am also a fan of all of the great features of SoftPro 360.”
Safe Title Agency
“I have been extremely pleased with the overall ease of operating the SoftPro system and the manner in which the different components work together. We have a small office and this makes it much easier to do our work and provide better service to clients. The interface of ProForm into ProTrust makes it a great deal less likely to make what could be very costly mistakes. When I have called for help, the response has always been prompt and the support team members have worked with me on a level that even an attorney can understand. I have highly recommended SoftPro over the years and will continue to do so.”
Clyde M. Crutchfield
Clyde M. Crutchfield, Attorney
“SoftPro really bridges the gap between the client and attorney/paralegal by providing consumer-friendly documents that the everyday client can understand. SoftPro is my go-to for Tax Documentation, HUD preparation, Closing Documentation, etc. I also like that support is just a call away, especially when we have a last minute closing!”
Robert C. Whitt, Attorney P.C.
“SoftPro has streamlined our practice tremendously. SoftPro has allowed us to create product more efficiently, with greater accuracy, and bring a transaction to close more expeditiously. Using the SoftPro programs has provided us with a greater opportunity to offer a more complete service to our customers. We are now able to provide the customer with a completed package, including the final policy the day of closing in 95% of the cases.”
Susan R. Jackson
O’Donnell, Lee, McCowan & Phillips LLC
“We have been impressed with SoftPro from the very first time we used it. It has made us a much more efficient operation and is a very user-friendly product. The upgrades have all gone very smoothly and their customer service can’t be beat.”
Mary Jo Zweerink
Consolidated Abstract Company
“SoftPro is the best tool I have available. The format of the program is user-friendly and allows access to virtually any form that I need to accommodate both my lenders and customers.”
Morrilton Abstract Co., Inc.
“Through all the changes in the industry and within my company, I have found SoftPro to be affordable, adaptable to my needs, and a program on which it is easy to train new people. I find SoftPro Support to be very competent and quick to respond to my service needs. I utilize ProForm, ProTrust and Pro1099. I appreciate SoftPro keeping up with the huge changes in the industry and making it easier for me to do the same.”
Pamela A. Jennings
First Lima Title Agency, Inc.
“As an agency owner, I can hire escrow agents and assistants who have never used SoftPro and have them up and running in no time. We don’t have to invest hours of training to make them efficient. They can hit the ground running in no time at all. SoftPro’s service is responsive and efficient. Even the toughest networking issues are resolved quickly. SoftPro makes our company more efficient.”
American Patriot Title Agency
"SoftPro is by far the most thorough, well-designed product available, and the software reflects the depth of industry knowledge and experience of the SoftPro staff. Support is amazing and when you deal with the support folks, you’re left with the feeling that they really care about resolving your issue. But the most impressive aspect of SoftPro is the way that they have taken the lead in the industry. They have had at least as much, and probably more, influence on the CFPB as ALTA has, and have been the leader in making sure we will all be ready for the changes that are coming. This leadership is what sets them apart as not just a software provider, but a trusted partner that you can rely on to keep your needs and interests at the forefront of what they do.”
W. Blincoe Enterprises, Inc.
"SoftPro is an amazing company. They provide state of the art software for the business community that is up-to- date. The SoftPro Support group is always responsive, courteous and patient. You could do no better than using SoftPro!"
The Miller-Hogue Law Firm, P.C.
"SoftPro is the best closing software program. It is easy to use, efficient and always up-to-date with the latest rules and regulations. Help is always available, professional, knowledgeable, and quick. We also love all the features and services we can access through SoftPro 360 – from e-recording, shipping, discharge tracking, and title jackets."
Julie Crider & Robert B. Gregory
Esq./Damariscotta Region Title Company
"Title policies and jackets are created in no time and I love that I can ship within SoftPro 360. The benefits of this program are endless!"
Woodside & Beomanns, P.C.
"I have used several closing software systems over the last 15 years and SoftPro is by far the best! We do literally everything through SoftPro – from opening the file to closing and disbursing it and the many, many steps in between. The integration of SoftPro 360 is used by every member of our staff throughout the file and has made our file processing so much more efficient. There is simply nothing bad I can say about SoftPro. Their software and service are truly top of the line!"
Allegiance Title & Land Services, LLC
“In the face of enormous changes to our industry, having a vendor who brings the requisite expertise, as well as an outstanding product to help you navigate the uncertain is paramount. I cannot speak highly enough of our company’s experience with the team at SoftPro. After 13+ years of working with the Standard product, we took the leap and upgraded to Select a couple months ago. I am impressed daily by the product itself, which is now the gold standard for title production software. Having such a robust tool at your fingertips can feel overwhelming, but have no fear; you will be in the best hands with SoftPro’s outstanding training staff. An amazing group of people whose knowledge, not only of the industry, but of this great product, will give you all the tools you need to take your productivity to heights you’ve not yet imagined.”
Monarch Title Company
"I just wanted to say a big THANK YOU and also thank SoftPro…who has done a fantastic job in helping us with all this. I know this has been a lot of work, and quite a messy account to clean up as well, and he has been absolutely outstanding to work with. Appreciate you guys!"
Kevin from Radford, VA
Surety Title Agency, Inc. and SoftPro have a lot in common. Both companies went into business in the early 1980’s with a desire to be a trusted partner to their respective clients.
The Law Office of Jeffrey Ostlie, P.A. is a real estate firm in Orlando, Florida formed in 2010. With a focus on real estate and business law, SoftPro’s reconciliation services proved to be exactly what their office needed to maximize efficiency.
Title Partners Agency, LLC is a title company based out of St. Louis, Missouri. One of the largest locally owned title companies in the St. Louis metro area, Title Partners Agency, LLC is a SoftPro Select customer.