On SoftPro...
"We, and our major consulting client, Bank of America, are SoftPro users. Both of us upgraded to your SQL version. Since doing so, we have found the system to be so stable that we've now started to take it for granted. Please convey my thanks to your development and implementation teams for a job very well done. We also know that if we do have a problem, we can count on your folks for responsive and helpful support."
Todd Gorelick
Atlantic Assurance Group

"I have asked several of them (our employees) during the course of last week how things were going and always receive a resounding "great". I even received a compliment from an attorney that never gives compliments. He said that this conversion was basically "painless..."
Darlene Loftis
Information Technology Director
Wilson & Associates, P.L.L.C.

"Buy it, and buy support. I don’t know how an attorney could have a profitable real estate practice without this tool."
Daniel T. Barker, Attorney
Raleigh, North Carolina

"This product is state of the art. A particularly valuable function is the ability to double-click on "Hot Spots" in documents that brings you directly to the data screen to effect a change."
Roy Kaufmann
Heritage Title and Escrow Company
Washington, D.C.

"Quite a package! Written so a novice can feel at home, and an expert can find all they need to handle any transaction."
Mort Press
Washington, D.C.

On SoftPro Support Services...
"I have not had the occasion to contact your team in quite some time (which speaks highly to the quality of your software!) but this week, I have had 3 issues which I needed help with. On each occasion, I have received a response within a matter of an hour at the most, and all of my questions have been answered thoroughly and in terms that I can understand. Many tech support teams either talk down to you as if you know nothing, or speak in such technical jargon that you need a dictionary to decipher the conversation. I have been extremely pleased with your high level of customer service."
Judy Sparano
Gateway Title Agency, Inc.
Brecksville, Ohio

"I have been impressed with SoftPro from the beginning (it is obviously hands down the best title insurance software on the market) and with the quality of people you have at your company I'm sure it will continue to grow at a record pace."
Rich Rogero
Sunbelt Title Agency
Florida

"What great service!! Not too many companies today can pride themselves on such strong and personable service."
Erin Lynch
Mid-American Title Company, Inc.
Indianapolis, IN

"As a new employee of McKay & Simpson, SoftPro was a new software program. Your staff was very helpful and friendly with each call that I made. Most recently, I was preparing the Pro1099/or IRS forms and was clueless in what steps to take. Your staff was very helpful and patient. Thank you."
Virgie Palmer
McKay & Simpson

"[Your Support Representative]... was a very helpful person and a pleasure to speak with. He made the situation very easy to resolve and looked at all options for solving the problem."
Cyndi Taylor
Tyler, Cassell, Jackson

"Technical Support has been very helpful every time I have called. I like the call back method you use. That way the customer doesn't have to hold for a long period of time until a tech support staff becomes available."
Staci Hair
Adler & Claraval