In our 22+ years of serving the closing and title industry, our customer base has grown to industry-leading levels, with more than 11,000 customer sites and over 60,000 users across the nation. To this day, many of our new customers come by word-of-mouth recommendations from current customers. Below are just a few of the many positive comments we have received.
"SoftPro has given us the necessary
tools to improve our operations, by
implementing standardized processes
and delivering customized interfaces
to our users. We have experienced
significant efficiency gains, as well as
confidence in our compliance with
regulatory and industry standards."
"I can sum up our company's use of SoftPro in two
words: "Central Hub." We have grown with SoftPro,
and utilize them for HUD-1 and title commitment prep,
closing/disbursing, IRS 1099 reporting, scheduling,
CPL's and policy jackets, e-recording, ordering tax
certifications, tracking mortgage releases, bank
account reconciliation and order tracking. Every
role in our company uses SoftPro 360 integrations!
SoftPro's support center is also top notch in their
responsiveness, friendliness and thoroughness."
"We, and our major consulting client, Bank of America, are SoftPro users. Both of us upgraded
to your SQL version. Since doing so, we have found the system to be so stable that we've now
started to take it for granted. Please convey my thanks to your development and implementation
teams for a job very well done. We also know that if we do have a problem, we can count on your
folks for responsive and helpful support."
"I have asked several of them (our employees) during the course of last week how things
were going and always receive a resounding "great". I even received a compliment from
an attorney that never gives compliments. He said that this conversion was basically "painless..."
"Buy it, and buy support. I don’t know how an attorney could have a profitable real estate
practice without this tool."
"This product is state of the art. A particularly valuable function is the ability to double-click
on "Hot Spots" in documents that brings you directly to the data screen to effect a
"Quite a package! Written so a novice can feel at home, and an expert can find all they
need to handle any transaction."
On SoftPro Support Services...
"I have been impressed with SoftPro from the beginning (it is obviously hands down the best
title insurance software on the market) and with the quality of people you have at your company
I'm sure it will continue to grow at a record pace."
"What great service!! Not too many companies today can pride themselves on such strong and
"As a new employee of McKay & Simpson, SoftPro was a new software program. Your staff
was very helpful and friendly with each call that I made. Most recently, I was preparing the
Pro1099/or IRS forms and was clueless in what steps to take. Your staff was very helpful and
patient. Thank you."
"[Your Support Representative]... was a very helpful person and a pleasure to speak with.
He made the situation very easy to resolve and looked at all options for solving the problem."
"Technical Support has been very helpful every time I have called. I like the call back
method you use. That way the customer doesn't have to hold for a long period of time until a
tech support staff becomes available."
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